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FAQs (Employers)

Agency Services

What services does RecruitmentXperts Limited provide for clients?

Our agency provides comprehensive recruitment services to help clients find the best candidates for their job openings. Our services include permanent staff placement, temporary agency personnel services, payroll outsourcing, and employer of record (EoR) services.


What is the process for submitting a staff request to your agency?

To submit a staff request, you can contact us through our website www.recruitmentxperts.com, email jobs@recruitmentxperts.com, or phone 622-9779. Once we receive your job description, we will review it and contact you to discuss your specific recruitment needs in more detail.


How long does it typically take for your agency to fill a staff request?

The time it takes to fill a staff request varies depending on the job market and the specific requirements of the job. However, we strive to fill job vacancies as quickly as possible while ensuring that we find the right fit for the position.


What is the cost for your agency's services?

Our attractive and competitive rates for services vary depending on the specific recruitment needs of the client.


Can your agency assist with temporary or contract staffing needs?

Yes, we offer temporary and contract staffing solutions to help clients fill short-term,long-term and project-based positions.


Job opening submission and recruitment process

What industries does your RecruitmentXperts Limited specialize in?

Our agency has experience working across a wide range of industries. We take the time to understand the specific needs of each client we work with, and we tailor our recruitment strategies accordingly.


How does RecruitmentXperts source candidates?

Our sourcing methodsconsist of multiple channels that include online database search, social media platforms, advertising on various job boards and headhunting where necessary. Throughout the process, we keep you informed of our progress.


How does your agency screen and select candidates for job openings?

To find the best candidates for a job, we employ a multi-step screening process. This includes reviewing résumés, certificates and other relevant documents, phone or virtual interviews and checking references. We also ensure that all selected candidates have a valid Police Certificate of Good Character and offer psychometric assessments upon the request of our clients.

We believe that it's important to work closely with clients to understand their specific job requirements which ensures that we are presenting candidates who are the right fit for the position.

Candidates are selected solely based on their qualifications, experience, skills and specialized training. We do not discriminate based on race, colour, gender, religion, nationality, sexual orientation, disability or any other reason.


What is the process for conducting interviews?

We work with our clients to schedule interviews and follow up to ensure the process goes smoothly.


How long will it take the agency to provide a shortlist of candidates for consideration?

The length of time it takes to find qualified and suitable candidates depends on the requirements of the position. It typically takes us a few days to locate and screen candidates before presenting a shortlist to the client for consideration.


Does your agency provide any replacement guarantees for permanent placement?

Yes, we offer a guarantee period for permanent placements to ensure that our clients are completely satisfied with the candidates we place.


What is the protocol for communication and feedback between your agency and the client during the hiring process?

We maintain regular communication with the client throughout the hiring process, providing updates on the progress of the recruitment and soliciting feedback at each step. We also encourage open and honest communication between the client and our agency to ensure that everyone is on the same page.


Can your agency assist with any additional HR or staffing-related services beyond job placement?

Yes, we offer payroll outsourcing serviceswhich allows clients to outsource their payroll processing and related administrative tasks to our agency. This can help streamline their HR and payroll processes and free up time for them to focus on other aspects of their business.


Confidentiality and dispute handling

How does your agency handle confidential or sensitive information during the hiring process?

We take confidentiality and data protection seriously and have robust policies and procedures in place to ensure that all sensitive information is handled with the utmost care and discretion.


How does your agency handle disputes or issues that may arise during the hiring process or after a placement has been made?

We work closely with clients to address any issues that may arise during the hiring process and provide IR guidance where necessary to amicably resolve any disputes that may occur.

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